We require a 24 hour notice to cancel or reschedule an appointment. A $25 fee will be applied to late reschedules not within 24 hours of your appointment time. Full session price will be applied to any no shows or cancellations not within 24 hours.
Groupon vouchers are required to hold your appointment and will be redeemed at the time of booking. Vouchers will be redeemed in full per our policy for any late cancellations or rescheduled appointment times.
We ask all new clients to arrive at least 10-15 minutes early to find the location and fill out a new client intake form.
Any appointment late 20 minutes will be considered a no show and full service price will be charged. Please let us know if you are running behind and we will try our best to accommodate. Late appointment starts are at the discretion of the individual massage therapist and may require a reschedule with late fees applied or a shortened session length, including upgrades.
Refunds – All sales (gift certificates, series packages, prepaid massage services) are final and non-refundable. However, they are transferrable and may be gifted to another person for any reason. If you are more than 20 minutes late for your session, your appointment will be considered a no-show and may no longer be available.
We are a professional massage business and report to local authorities for anyone asking for sexual services. We are zero tolerance and will press charges to the fullest extent.
